OUR POLICY

Privacy Policy

At Cuddle CKCS Pups, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with us in any way.

Information We Collect:

  • Personal Information: Names, contact information, and other details provided by you during inquiries, reservations, or transactions.
  • Non-Personal Information: Usage data, cookies, and other anonymous information collected through website analytics.

How We Use Your Information:

  • To process inquiries, reservations, and transactions.
  • To communicate with you about our services, upcoming litters, and other relevant information.
  • To improve our website and services based on user preferences and feedback.

Security Measures: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.

Your Choices: You have the right to review, update, and delete your personal information. You can also opt-out of receiving promotional communications.

Changes to Privacy Policy: We reserve the right to update our Privacy Policy to reflect changes in our practices. Any updates will be posted on this page.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Refund Policy

At Cuddle CKCS Pups, we strive to ensure a positive and transparent experience for our customers. Our Refund Policy outlines the terms and conditions regarding refunds for puppy adoptions.

45-Day Money-Back Guarantee:

  • If, within the first 45 days of adoption, you find that you are unable to provide a suitable home for your puppy, we offer a full refund.

Conditions for Refund:

  • The health and well-being of the puppy must be maintained during the 45-day period.
  • Return shipping costs are the responsibility of the adoptive family.

Health Guarantee:

  • We offer a 1-year health guarantee. In the event of a documented health issue within this period, we will work with you to address the situation, which may include a partial or full refund, depending on the circumstances.

How to Request a Refund:

  • Contact us within the specified timeframe to initiate the refund process.
  • Provide relevant documentation and information regarding the reason for the refund request.

Refund Processing:

  • Refunds will be processed within 3 days of approval and will be issued through the original payment method.

Exceptions:

  • Refunds will not be provided for changes of mind or if the adoptive family is found to be in violation of the terms outlined in our adoption agreement.

By adopting a puppy from Cuddle CKCS Pups, you agree to the terms outlined in this Refund Policy.